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Terms and Conditions

Last Updated: November 11, 2025

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you ("User," "you," or "your") and cellularsa ("Company," "we," "us," or "our"), concerning your access to and use of the cellularsa.org website as well as any other related services, applications, and communications (collectively, the "Services").

By accessing or using our Services, you agree that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms in their entirety, you must not access or use our Services.

2. Eligibility and Account Requirements

2.1 Age Requirements

You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2.2 Account Registration

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that provide false, inaccurate, or incomplete information.

3. eSIM Services

3.1 Service Description

cellularsa provides eSIM technology solutions enabling users to activate mobile network connectivity through embedded SIM profiles. Our Services include:

  • eSIM profile provisioning and activation
  • Access to partner mobile network operators globally
  • Device compatibility information and verification tools
  • Technical support for eSIM activation and management
  • Online portal for profile management

3.2 Device Compatibility

Use of eSIM Services requires a compatible device with eSIM capability. You are responsible for verifying your device's compatibility before activation. We provide compatibility information as a courtesy but cannot guarantee compatibility with all device models, software versions, or carrier-locked devices.

3.3 Network Services

Network connectivity is provided through third-party carrier partners. Service quality, coverage areas, data speeds, and availability are subject to the limitations and policies of partner networks. We do not control or guarantee the performance of third-party networks.

4. User Obligations and Acceptable Use

4.1 Lawful Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable local, national, or international law or regulation
  • Use Services in any manner that could disable, overburden, or impair our systems
  • Attempt to gain unauthorized access to any portion of our Services
  • Use automated systems or software to extract data from our Services
  • Impersonate any person or entity or misrepresent your affiliation
  • Transmit any viruses, malware, or other malicious code
  • Engage in any activity that interferes with others' use of Services

4.2 Prohibited Activities

The following activities are strictly prohibited when using our Services:

  • Reselling or redistributing eSIM profiles without authorization
  • Using Services for fraudulent activities or identity theft
  • Circumventing security measures or authentication protocols
  • Reverse engineering or decompiling any aspect of our Services
  • Using Services to send spam, unsolicited communications, or malicious content
  • Violating intellectual property rights of cellularsa or third parties

5. Fees and Payment Terms

5.1 Service Fees

Certain aspects of our Services may require payment of fees. All fees are stated in the applicable currency and are subject to change with notice. You agree to pay all applicable fees associated with your use of Services.

5.2 Billing and Payment

Payment for Services must be made through approved payment methods. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all applicable fees.

5.3 Refunds

Refund policies vary based on the specific service purchased and applicable laws. Digital eSIM profiles, once activated, are generally non-refundable. Contact our support team for specific refund inquiries.

6. Intellectual Property Rights

6.1 Ownership

All content, features, functionality, software, and technology comprising our Services are owned by cellularsa, its licensors, or other content providers. This includes but is not limited to:

  • Website design, text, graphics, logos, and images
  • Software, code, and technical architecture
  • Trademarks, service marks, and trade names
  • Proprietary processes and methodologies

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to:

  • Copy, modify, or create derivative works from our Services
  • Distribute, sell, or transfer any part of our Services
  • Remove or alter any copyright or proprietary notices

7. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.

We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Service Modifications and Availability

8.1 Right to Modify

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of Services without liability.

8.2 Service Availability

While we strive to maintain continuous availability, we do not guarantee that Services will be available at all times or without interruption. Services may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

9. Termination

9.1 Termination by User

You may terminate your account at any time by contacting our support team. Upon termination, your right to use Services will immediately cease.

9.2 Termination by Company

We may suspend or terminate your access to Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms and Conditions
  • Fraudulent or illegal activity
  • Request by law enforcement or government agencies
  • Extended periods of inactivity
  • Technical or security reasons

9.3 Effect of Termination

Upon termination, all licenses granted to you will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, warranty disclaimers, and limitations of liability.

10. Disclaimers and Warranties

10.1 Service Provided "As Is"

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding accuracy, reliability, or completeness of information
  • Warranties regarding uninterrupted, timely, secure, or error-free operation

10.2 Third-Party Services

We make no warranties regarding services provided by third-party network operators or other partners. Your use of third-party services is at your own risk and subject to the terms and conditions of those providers.

11. Limitation of Liability

To the maximum extent permitted by applicable law, cellularsa, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, data, or use
  • Business interruption or loss of goodwill
  • Cost of procurement of substitute services
  • Damages arising from use or inability to use Services
  • Unauthorized access to or alteration of your data

Our total liability to you for all claims arising from or related to Services shall not exceed the amount you paid to us in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless cellularsa and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use or misuse of Services
  • Your breach of these Terms and Conditions
  • Your violation of any laws or rights of third parties
  • Your account or activities under your account

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from or relating to these Terms or Services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to the competent courts of Riyadh, Saudi Arabia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of Services after changes constitutes acceptance of the modified Terms.

It is your responsibility to review these Terms periodically. If you do not agree to modified Terms, you must discontinue use of our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and cellularsa regarding use of Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, or government actions.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Phone: +966 11 234 5678
  • Address: King Fahd Road, Al Olaya District, Riyadh 12213, Saudi Arabia

17. Acknowledgment

By using cellularsa Services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by their provisions. If you do not agree, you must not use our Services.

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King Fahd Road, Al Olaya District
Riyadh 12213, Saudi Arabia
+966 11 234 5678

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